Privacy Policy, Personal Data, and Cookies

Last updated on 09/06/2025

This privacy policy aims to outline the conditions under which SASUS CODIGNAT EVENTS processes the data of users visiting its website https://chateaudecodignat.fr/ in relation to visits and reservations made through this channel.

Our company places great importance on the protection and confidentiality of our Clients’ and Prospects’ personal data, ensuring compliance with the GDPR (General Data Protection Regulation). In this regard, we are committed to transparency in our activities, and we wish for users to have complete confidence when visiting and booking on our website. Therefore, this policy will be updated whenever there is a change in the collection, use, and communication of users’ personal data.

Article 1 : Data Controller

CODIGNAT EVENTS, with a capital of 1,000 Euros, registered in the Clermont-Ferrand Trade and Companies Register under number 925258055, is responsible for processing the data on the website https://chateaudecodignat.fr/ and is committed to ensuring that the collection and processing of your personal data comply with the European Regulation 2016/679 of April 27, 2016, concerning the protection of personal data, as well as the French Data Protection Act of January 6, 1978, amended on June 20, 2018.

Article 2 : Objectives

The user is hereby informed that the information they provide through the registration forms on the website https://chateaudecodignat.fr/ is collected in order to facilitate the complete processing of a commercial transaction: from sending a reservation confirmation, requesting supporting documents, to informing about any changes or modifications in the handling of the reservation, without this list being exhaustive.

In order to ensure the quality of our services and to facilitate their improvement, CODIGNAT EVENTS SAS also compiles general statistics, which undergo an anonymization process when the processing of personal data is not deemed necessary for their completion.

Article 3 : Categories of Concerned Individuals

The individuals concerned are all adults who may register on the website https://chateaudecodignat.fr/.

Article 4 : Legal Basis

This processing of personal data is based on the legal grounds of the rental contract or a reservation (mandatory) as well as that of consent (optional).

Article 5 : Mandatory Character

The collection of your personal data is mandatory in light of the intended purpose; only the personal data essential to the processing objective is collected as a requirement.

Article 6 : Category of Data

To ensure the best order processing, you will be asked to provide the following personal information when making a reservation on the website https://chateaudecodignat.fr/: First Name, Last Name, Email, Phone, and Nationality.

Article 7 : Recipients of Data

Only the internal teams of CODIGNAT EVENTS SAS, the IT department, and the holding company DIES IRAE have access rights to our servers, and they are therefore the only ones with visibility over its data. Furthermore, our teams are bound by a confidentiality agreement that encompasses all activities conducted.

Your personal data may also be shared with subcontractors solely for the purpose of providing the service. This may include, without limitation, shipping and/or delivery services, digital marketing platforms, etc. They are committed to adhering to regulations regarding the processing of personal data to which they have access and act only on our behalf and in accordance with our instructions.

Furthermore, SAS CODIGNAT EVENTS is committed to not selling, sharing, or disclosing users’ personal data to third parties, except in the cases outlined above.

In exceptional cases, SAS CODIGNAT EVENTS may be required to disclose certain personal information by a court order issued by an administrative or judicial authority. Finally, the website https://chateaudecodignat.fr/ may contain links redirecting to other websites operated by third parties. SAS CODIGNAT EVENTS is in no way responsible for the content and does not take responsibility for the processing of personal data carried out by the publishers of these sites.

Article 8 : Security

In order to protect your personal data and prevent any attempts at malicious actions, CODIGNAT EVENTS SAS secures the personal information you provide on computer servers, within a controlled, secure environment protected against unauthorized access, use, or disclosure. CODIGNAT EVENTS SAS is committed to imposing the same obligations regarding the protection of Personal Data on its Subcontractors and Partners as it imposes on itself. In particular, CODIGNAT EVENTS SAS ensures that its Subcontractors and Partners provide sufficient guarantees regarding the implementation of appropriate technical and organizational measures in accordance with the GDPR and the Data Protection Act, and that they are prohibited from subcontracting without our prior and express consent.

Payment Security: Your credit card details are encrypted using the SSL (Secure Socket Layer) protocol and are never transmitted in plain text over the network. Payment is processed directly by the bank. SAS CODIGNAT EVENTS has no access to this information and does not store it on its servers. This is why you are asked to provide your details again for each new order on our site. To ensure maximum security, we adhere to the 3D Secure system. This additional step is taken to protect you from fraudulent transactions, which you could fall victim to if someone with ill intent were to obtain your banking information. By entering a personal password requested after you input your banking details, we ensure that you are indeed the rightful owner of the credit card being used.

Article 9 : Retention Period

The retention period is set at 8 years after the last reservation. If you wish to delete your personal data before this deadline, this can be done upon simple request to our DPO (see paragraph 10 – Rights of the data subjects) within one month. However, we reserve the right to maintain an archive of your invoice history in accordance with legal requirements.

Article 10 : Rights of the Individuals Concerned

In accordance with the provisions of Articles 39 and 40 of the “Informatique et Libertés” law of January 6, 1978, as amended in 2004, users have the right to access, rectify, oppose, update, and delete information concerning them. This right can be exercised by contacting [email protected] or by mail at DPO, CODIGNAT EVENTS, rue Henri Becquerel 63110 BEAUMONT, specifying “Rights of Individuals” in the subject line and including a copy of their identification. Additionally, users have the right to provide directives regarding the fate of their data after their passing.

Article 11 : Complaint to the CNIL

We would like to inform you that the designated regulatory authority under French law is the Commission Nationale Informatique et Liberté, which consumers may contact in the event of a dispute regarding the exercise of their rights or if they believe their complaint pertains to a breach of regulations. The procedures for this contact are available on the CNIL website: www.cnil.fr 

Article 12 : Contact Details of the DPO

Our Data Protection Officer is Nicolas HEINRICH. He can be contacted either by mail at the following address: DPO, CODIGNAT EVENTS, Rue Henri Becquerel 63110 Beaumont, or by email at [email protected]

Article 13 : Use of Cookies

13.1. Definition

As website publishers, SAS CODIGNAT EVENTS is required to obtain the user’s consent regarding the placement and use of certain cookies. Therefore, upon the first visit to our site, the user will see a window inviting them to click OK to accept the use of these cookies.

What is a cookie? A cookie is a file placed on the user’s hard drive by the server of the website being used. It allows the recognition of a user (essentially a machine) and enables the site to collect behavioral data.

13.2. Cookies on the website https://chateaudecodignat.fr

Four types of cookies are present on the website https://chateaudecodignat.fr/. These cookies serve the following purposes: :

• The cookies used for audience measurement purposes
• The cookies used for the geolocation of content
• Social media tracking cookies generated by social sharing buttons

Audience measurement cookies:

These cookies are designed to assess traffic volume and establish visitor statistics, to understand where users come from, and to track their journey on the site.

Geolocation cookies:

Geolocation is offered to provide information deemed “local,” tailored to the user’s geographical position. This geolocation results in the placement of a cookie, allowing the site to access this information and present content relevant to the geographical context.

Social media tracking cookies:

The social media sharing buttons utilize cookies to track the browsing activity of their users.

13.3.The management of cookie deposits:

The user can, at any time, modify their preferences regarding cookie placement by the website https://chateaudecodignat.fr/ through their internet browser settings.

Prior consent for the placement of cookies:

It is understood that the user consents to the placement of cookies if they continue to navigate by clicking on an element of the site such as an image, a title, a button, etc., or by visiting any other page than the one through which they accessed the site during their initial connection. The consent is valid for a period of thirteen months from the first placement. Once this period has expired, the user’s consent will be requested again for the use of these cookies.

The refusal of cookies: 

Refusing cookies will result in the inability to access certain services offered. How can the user exercise their choices depending on the browser used?

The configuration of each browser varies. It is detailed in the help menu and provides guidance on how to adjust your cookie preferences. Here are the help pages for:

Internet Explorer™ : http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies

Safari™ : https://support.apple.com/fr-fr/guide/safari/sfri11471/mac

Chrome™ : https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en

Firefox™ : https://support.mozilla.org/fr/kb/activer-desactiver-cookies

Opera™ : https://help.opera.com/en/latest/

If you would like more information on this matter, please contact our DPO (see DPO contact details section).